Política de privacidad

Last updated: July 24, 2026

Emeraldia Jewelry operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Emeraldia Jewelry is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information: including your username, password, security questions, preferences and settings.
  • Transaction information: including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us: including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information: including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services: including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers: including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, arrange for shipping, manage accounts, and customize your shopping experience.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send promotional communications by email and to show online advertisements.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment experience, detect and prevent fraudulent or malicious activity, and protect our services.
  • Communicating with You: We use your personal information to provide customer support, be responsive to your inquiries, and maintain our business relationship.
  • Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal processes.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and third parties who perform services on our behalf (e.g., IT management, payment processing, customer support, shipping).
  • With business and marketing partners to provide targeted marketing and advertisements.
  • When you direct or consent to our disclosure of information to third parties.
  • In connection with business transactions or legal obligations to protect or defend our rights and users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

While we take appropriate measures to safeguard your personal data, please be aware that no security measures are 100% impenetrable. How long we retain your personal information depends on operational, legal, and regulatory requirements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Right to Access / Know: Request access to the personal information we hold about you.
  • Right to Delete: Request the deletion of your personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out: Opt-out of targeted advertising or promotional communications.

Complaints & International Transfers

If you have complaints about how we process your personal information, please contact us. Please note that we may transfer, store, and process your personal information outside the country you reside in using recognized data transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. We will post the revised version on this page and update the "Last updated" date.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please reach out to our team:

Email: support@emeraldiajewelry.com

Customer Support Hours: Monday – Friday (9:00 AM – 6:00 PM EST)