Terms of service
Welcome to Emeraldia Jewelry. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
1. General Conditions & Eligibility
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. Payment Methods & Processing
We accept secure online payments to ensure a safe shopping experience. Available payment methods include:
-
Credit / Debit Cards (via Stripe): Visa, Mastercard, American Express, Discover, and other major card networks.
-
PayPal: Express Checkout and account-based payments.
All transactions are encrypted and processed through certified secure payment gateways. By submitting your payment information, you authorize Emeraldia Jewelry to charge the specified amount to your selected payment method.
3. Products, Pricing & Accuracy
We strive to display the colors, details, and descriptions of our handcrafted 18K gold-plated and gemstone jewelry as accurately as possible. However, actual colors may vary slightly depending on your screen settings.
-
Prices for our products are subject to change without notice.
-
We reserve the right to modify or discontinue any product at any time without prior notice.
-
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
4. Shipping & Fulfillments
Orders are processed within 1 to 3 business days. Estimated delivery times vary depending on the destination country and local postal services (typically 7 to 15 business days for international delivery).
Tracking information will be provided via email as soon as your order has been dispatched.
5. Accuracy of Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
6. Third-Party Links & Services
Certain content, products, and services available via our store may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials.
7. Limitation of Liability
Emeraldia Jewelry shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of any of our products or services, including but not limited to improper handling, skin sensitivities, or minor natural variations in gemstones.
8. Governing Law & Changes to Terms
These Terms of Service and any separate agreements shall be governed by and construed in accordance with applicable e-commerce laws. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these terms by posting updates to our website.
Contact Information
Questions about the Terms of Service should be sent to our customer support team:
-
Email: support@emeraldiajewelry.com
-
Support Hours: Monday – Friday (9:00 AM – 6:00 PM EST)